At Smith's Homestay and Tours, we respect your privacy and are committed to protecting the personal information you provide when using our website, booking accommodation, requesting tours, or contacting us. This Privacy Policy explains how we collect, use, store, and protect your information.
When you use our website or contact us, we may collect information such as your name, email address, telephone number, address, booking details, travel preferences, and other information you voluntarily provide through our forms or communications. We may also automatically collect basic technical information, including your IP address, browser type, device information, and website usage data.
We use your information to process accommodation and tour enquiries, manage bookings, respond to questions, provide requested services, communicate with you regarding your reservation or enquiry, improve our website and services, and maintain website security. We may also use information where necessary to comply with applicable legal or regulatory requirements.
We do not sell or rent your personal information. Where necessary to provide our services, we may share relevant information with trusted service providers or partners involved in accommodation, transportation, tour arrangements, payment processing, website hosting, or other services required to fulfil your request. We only share information that is reasonably necessary for these purposes.
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and provide a better browsing experience. You can manage or disable cookies through your browser settings, although some website features may not function properly.
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet legal obligations.
You may contact us to request access to, correction of, or information about the personal data we hold about you, subject to applicable laws and legitimate business requirements.
If you have questions about this Privacy Policy or how your information is handled, please contact:
Smith's Homestay and Tours
Lot 3, Freeman Street, Georgetown, Guyana
Phone: +592 659 1324
Email: info@smithshomestayandtoursguyana.com
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.
